Reference

Read Terms Before Opening Your Account

koin 404 Terms & Conditions explain how your account, wallet activity and lobby access work before you open an account.

Account access rulesWallet record termsPolicy request pathIndonesia eligibility

Open DANA Access Under These Rules

koin 404 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions describe the agreement between you and us when you create, access or close an account. You must submit accurate account details, keep your login credentials private and complete any phone verification requested before account access. Wallet activity through DANA, OVO, GoPay, QRIS,

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bank transfer or a virtual account is recorded against the account details used for the transaction, so a mismatch may require a status check before funds are processed. We may pause an account or ask for clarification when activity conflicts with these terms, payment records or
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applicable requirements. Access and eligibility depends on local law, and the terms may apply differently where local law permits. Read the current wording before opening an account, especially the clauses covering account closure, transaction reversals, technical interruptions and requests for policy changes. By continuing through the
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account path, you confirm that you have read the applicable Terms & Conditions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP DESK

Check Policy Questions Through Account Support

A clear support route helps when a clause, account step or wallet record needs explanation.

ACCOUNT SAFETY TERMS

Protect Your Account Under Our Terms

The policy works alongside practical account controls rather than replacing them. We use the details attached to your account to match access requests, phone verification and wallet records…

Account details

Please keep your name, contact detail and account data accurate.

Login security

Your password and verification details should stay private. If you suspect another person used your account, contact us through the…

Cookies

Cookies can keep a browser session connected to the correct account path and help us remember necessary settings.

Record retention

Account and transaction records may be retained for the period needed to handle access, payment matching, disputes or policy duties.

Policy corrections

You can ask us to correct account details that are inaccurate or incomplete.

Access wording

The Terms & Conditions do not override local restrictions.

Browse Answers About Terms & Conditions

These answers focus on the policy questions you may have before opening or continuing an account. We keep the wording tied to account access, wallet records, data handling and support requests, so you can compare the answer with the full Terms & Conditions. If your case involves a specific transaction or account status, use the account support route with its reference.

They cover account creation, phone verification, login duties, wallet records, policy changes, account closure, cookies, retained records and access conditions. They also explain how we handle questions involving DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Yes. You should read the current wording before completing the account path. Continuing after the acceptance step confirms that you understand the agreement, including account duties, payment record checks and the rule that access depends on local law.

Yes. Send the requested correction through the account support path and identify the detail that is wrong. We may ask for a phone verification or another account check before changing the record, particularly when it connects to a wallet transaction.

DANA and QRIS activity is matched to the account details and reference used for the transaction. If the record does not match, we may ask for clarification before updating its status. The same approach applies to OVO, GoPay and bank transfer.

Use the account access route shown on the sign-in page and follow the verification step. Do not share your password with us or another person. If access remains blocked, contact account support with the requested account detail so we can explain the next policy step.

We may update the wording when our account process, payment records or applicable requirements change. The current version is the one that applies to new activity after publication. Check the policy page before continuing, especially after a notice about changed account access.

Eligibility and access depends on local law, so the applicable position may vary by location and circumstance. If you are in Medan or elsewhere in Indonesia, check the current wording before opening or using an account where local law permits.

Read Terms Before Opening Your Account

Check Policy Questions Through Account Support

Protect Your Account Under Our Terms

Account details

Login security

Cookies

Record retention

Policy corrections

Access wording

Browse Answers About Terms & Conditions

01 What do koin 404 Terms & Conditions cover?

02 Do I need to accept the Terms & Conditions before account access?

03 Can I ask koin 404 to correct my account data?

04 How do the Terms & Conditions treat DANA and QRIS records?

05 What happens if I forget my login details under these terms?

06 Can koin 404 change its Terms & Conditions?

07 Does eligibility under the Terms & Conditions apply across Indonesia?

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